Product support

Support for YouTube Video Playlist Transcript Downloader

For help with the extension, email support@athand.tools.

Include the useful basics

Please include your Chrome version, the extension version, and what happened. Do not send account credentials, private video material, or sensitive information.

Current boundary

The extension downloads usable captions from public YouTube videos, channels, and individual playlists. It does not transcribe audio and cannot promise a transcript when usable captions are unavailable.